Reference

How bet4bet Handles Your Personal Information

Your account data — including your registration details, wallet transactions via DANA, OVO, or GoPay, and session history — is collected and stored with clear purpose and reasonable security practices.

Data collected only for account useDANA, OVO, GoPay transaction records protectedYou can request data access or removalNo third-party sale of personal dataAvailable where local law permits
bet4bet How bet4bet Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Reach our account support team directly through the live chat window on the site. Available around the clock for data access requests, wallet queries, and account-related privacy questions.
Email for Data Requests Send a formal data access or deletion request to our support email. Include your registered contact detail and wallet type — DANA, OVO, or GoPay — so we can locate your record quickly.
Account Help Centre For step-by-step help on updating your personal details, changing your registered e-wallet, or reviewing what data we hold, visit the Help section inside your account dashboard.
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We use standard encryption on data in transit and at rest. Cookie data collected during your session helps us keep your login active and remember your preferred wallet — it does not track you outside the bet4bet environment. You can clear cookies via your mobile browser settings without losing your account access, though you may need to re-enter your login on the next visit.

Account Security

Login sessions are protected with OTP verification tied to your registered number. Unusual access from a new device triggers an additional check before your account wallet becomes accessible.

Cookie Use

Session cookies keep your login active and recall your last wallet selection — DANA, OVO, or GoPay. We do not use cookies to build advertising profiles or share browsing data with external ad networks.

Data Retention

Account and transaction records are kept for the period required by applicable local regulation. Once that window closes, data is deleted or anonymised. You can request early deletion where local law permits.

Your Rights and Requests

You have the right to ask what data we hold about you, request corrections to inaccurate details, or ask for your account data to be removed.

Common Questions About Your Privacy on bet4bet

These answers cover the data and privacy questions we hear most often — from how your DANA or OVO wallet details are stored to what happens when you close your account.

We collect your name, contact details, and the e-wallet identifier you link to your account — DANA, OVO, or GoPay. Device type and login timestamps are also recorded for security purposes.

Transaction references are shared only with the relevant payment processor to complete or verify a transfer you initiated. We do not share your payment history with unrelated third parties.

Contact our support team via live chat or email with your registered contact detail and wallet type. We will locate your record and provide a summary within a reasonable timeframe.

Yes. Submit a deletion request through live chat or the support email. Deletion is processed where local law permits and after any mandatory retention period for transaction records has passed.

We use session cookies to keep your login active and recall your last wallet choice. You can clear or block cookies in your mobile browser settings; this will not delete your account but will require you to log in again.

Records are kept for the period required under applicable local regulation. After that window closes, data is deleted or anonymised. Early deletion requests are considered where local law allows.